Human Resources

Community Action Partnership Hennepin County (CAP-HC) works to establish services, programs and partnerships that address poverty and increase family and economic stability in our communities.  

CAP-HC is an equal opportunity employer.

Click here to download Employment Application 

*** Please save employment application to your computer prior to filling out to be able to save and e-mail it to Sam Miller at***

Outreach Coordinator

Job purpose 

The Outreach Coordinator supports the mission of CAP-HC by coordinating and attending various community outreach activities and services for CAP-HC and our programs. The Outreach Coordinator is responsible for creating, implementing, and executing an annual outreach plan for the organization.  The position works with the Director of Energy Services to provide leadership in the planning, coordination and execution of organizational events. 

The schedule for this position requires flexibility to attend events and outreach programs on evenings and weekends.  We are also looking for someone who is Bilingual in Spanish, or Somali. 

 Duties and responsibilities 


  • Create and implement annual community outreach plan, with measurable goals and tracking that includes promotional and educational strategies.
  • Responsible for developing and implementing all outreach and marketing activities, campaigns, and strategies to promote CAP-HC programs. This can be done through a combination of personal contacts, brochures, mass mailings, public presentations, tabling events, special events, the Internet, etc.
  • Organize, attend, and/or participate in special events and promotions around Hennepin county
  • Organize, attend and present at business, community, and neighborhood group meetings regarding CAP-HC services.
  • Attend relevant community meetings; participate in relevant councils, roundtables and committees.
  • Be in the community educating folks about our services between 15-20 times a month
  • With the Marketing & Communications Strategist, develop public education and information materials, presentations and displays – including contributing to CAP-HC newsletters, media/new media outreach and website content.
  • Respond to public and community inquiries and brief CAP-HC staff on matters of public interest and concern.
  • Update and maintain our community Outreach calendar on the website along with tracking all events, event attendance and people talked to at various events (whether attended by you or another staff person).
  • Lead all of CAP-HC’s voter registration efforts including training, recruiting, and staffing tables around the county.
  • Other duties as assigned. 


  • Performs other duties as assigned;
  • Cooperates with all staff members and assists with program services as requested.
  • Works some evenings and weekends.
  • Serves as agency representative to community organizations as requested and assigned.


  • Bachelor’s degree from an accredited institution or equivalent experience and two years’ experience working as a community developer in a non-profit agency where excellent written, verbal and visual administration skills were required on a regular basis;


  • Associates degree from an accredited institution or equivalent experience and four years’ experience working as a community developer in a non-profit agency where excellent written, verbal and visual administration skills were required on a regular basis;
  • Experience in a position balancing multiple projects requiring high attention to detail, strong organizational skills and ability to prioritize;
  • Experience with community resources in Hennepin County;
  • Experience using MS Office programs including Word, Excel and PowerPoint at a proficient level, and with data management software programs or databases; 


  • Experience working with external community groups (public, private, faith-based) or social services programs providing information and outreach services;
  • Experience or education related to low-income housing needs;
  • Fluent in English, as well as Spanish or Somali. 

Working conditions 

Works in an office environment and in the community at events.  Will travel locally at times. Evening & weekend hours. 

Physical requirements 

Must be able to perform job duties and responsibilities.  Reasonable accommodations will be considered. 

Scope of Responsibility 

  • Position has no direct reports;

  • Knows policies, procedures and practices necessary to perform the assigned duties.



Job purpose

The Program Administrative Specialist responsibilities include answering client calls and responding to questions about assistance and/or complaints. Schedules client appointments and prepares client files for review by EAP management staff. The Program Administrative Specialist is responsible for performing regular quality client file checks to ensure file and data integrity. Compiles quantitative dataand submits data reports as required. Responsibilities include data entry, scheduling, mailings, scanning files into Laserfiche and other databases, spreadsheet tracking and preparation of client files and materials. 

Duties and responsibilities


  • Provides caller assistance in a professional manner and answers basic questions,gathers client information as required, and refers callers to staff;
  • Provides front-desk rotation, greeting visitors in a friendly and professional manner.
  • Receives and routes daily office mail to appropriate staff;
  • Types written materials as requested by the Director of Energy Services or other leadership team staff;
  • Works on data entry, photocopying, mailings filing and other support tasks as assigned;
  • Assists with event preparation and set-up including folder or binder preparation as requested
  • Logs incoming calls in E-heat, CAP60 database and laserfiche
  • Returns messages in a timely and professional manner, generally within one business day;
  • Performs scheduling tasks and maintains appointment calendars;
  • Scans files into Laserfiche as needed;
  • Prepares client files in a timely and accurate manner and ensures program staff receive relevant client applications and other information prior to scheduled appointments; 
  • Assure that all forms and client files have necessary documents for compliance purposes.
  • Provide ongoing administrative support for all EAP Services.
  • Support operations through assistance with mailings, documentation and preparation of matierials for various clinics. 
  • Cooperates with all staff members and assists with services as requested.
  • High school diploma or GED;
  • Two years work experience interacting with and assisting a diverse group of people;
  • Experience using MS Office programs including Word and Excel at a proficient level;
  • Previous customer service experience.
  • Experience using data entry software applications.
  • Associates degree in administrative, office services, business administration or related field;'
  • Experience working in a non-profit organization or with low-income needs;
  • Data entry experience or experience working with databases and software applications. 
Working conditions 
Works primarily in an office environment. Required to work at other agency offices as may be necessary for effective operations. 

Physical requirements 
Must be able to perform job duties and responsibilities.   

Scope of Responsibility 
Position has no direct reports; 
Makes decisions within the parameters of assigned duties. 

How to apply 
Send your cover letter and resume to Sam Miller at
Staff Accountant  
Under the direction of the Director of Finance and Administration, the Accountant will work with the Senior Accountant on key functions within the accounting area, including accounts payable, payroll and grant accounting.  
Essential Duties and Responsibilities: 
  • Reviews, prepares and enters invoices in the accounts payable system
  • Processes all steps to complete payroll accounting cycle, including processing time cards, maintenance of employee payroll balances, payroll general ledger journal imports and transfers of funds to benefit providers
  • Runs accounts payable checks as required
  • Manages employee expense reimbursement process
  • Assists with month-end account balance reconciliations and adjusting entries
  • Monitors monthly grant expenditures, reconciles grant balances and reports results to Director of Finance.
  • Assists with monthly grant summary reporting
  • Responds to accounting inquiries from internal and external stakeholders.
  • Assists with inventory and inventory record keeping as needed
  • Performs other duties as may be assigned 

Position Requirements

  • Bachelor’s degree in Accounting is required.
  • At least 1 - 2 years of Accounting experience, preferably in Non-Profit Accounting, including fund and grant accounting (not required).
  • Must have proficient knowledge of Generally Accepted Accounting Principles and in-depth GAAP based analytical skills.
  • A working knowledge in Abila MIP Fund Accounting is preferred.
  • The ability to prioritize tasks.
  •  Proficient computer skills with a strong knowledge of Microsoft Office applications (Word, Excel).
Physical Requirements:
  • Sitting in a normal seated position, often for extended periods of time.
  • Moderate reaching ability
  • Keyboarding
  • Ability to walk, bend, climb and descend stairs
  • Sufficient mobility to move about in an office environment.

To Apply:

Send your cover letter and resume to Sam Miller at

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